Community Administrative Assistant -

*ONLY ENGLISH RESUMES WILL BE REVIEWED* Job Title: Community Administrative Assistant Location: Remote (Philippines) Working hours: 9 a.m. to 5 p.m. EST Monday to Friday Salary: $2000/month Role Overview: We are seeking a detailoriented and proactive Community Administrative Assistant with at least 3 years of experience to support our growing community of pilots.
This role involves customer service content management and marketing support making you a vital part of our team.
You will assist community members with their job search manage help desk inquiries and repurpose content for new marketing campaigns.
Primary Responsibilities: Pilot Job Search Support: Research and identify both military and civilian job opportunities for community members.
Customer Service: Handle help desk tickets resolve member inquiries (e.g.
login issues subscription tracking).
Content Repurposing: Use AI tools (e.g.
Vizard.ai Gemini's Notebook LM) to transform videos blog articles and other content into new formats for marketing purposes.
WordPress Management: Maintain and update the company website using WordPress.
Requirements: Experience: At least 2 years in customer service content management or administrative roles.
Skills and Knowledge: Strong content creation and community engagement experience.
Knowledge of email marketing and digital advertising.
Ability to repurpose longform content into various formats for marketing.
SEO optimization and experience managing wikistyle content.
Expertise in developing member retention strategies.
Experience with onboarding processes and coaching programs.
Data entry and website management skills.
Experience tracking analytics and providing regular updates.
Willingness to participate in strategic planning and development initiatives as the role evolves.