Join the team redefining how the world experiences design.Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can workOur flagship campus is in Sydney, Australia but we engage our Contractors and Freelancers all over the world to help us meet our crazy big goals. As a Contract or Freelancer at Canva you can work remotely in the country listed on this job ad, meaning you have ultimate flexibility. Wherever works for you, works for us.What you'd be doing in this roleAs Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.At the moment, this role is focused on:Own the growth & development of our community programs and online groups in BrazilFoster a vibrant and positive community atmosphere in the groups you overseeBeing active daily in your groups responding promptly to community inquiries, comments, and concernsConceptualize and develop initiatives to support local marketing strategies and campaigns, including maintaining a local content calendarGrow, nurture, and inspire a countrywide network of brand advocatesPartner with local schools & education organizations to share Canva's powerful suite of tools for educatorsHost webinars and in-person workshops for teachers, education professionals, and creativesParticipate and drive the community participation in local conferences and eventsWork alongside the global and regional community team to localize campaigns that create cultural connection and deliver against our business goalsTranslate global assets into local languageRegularly collaborate with local cross-functional team to ensure we are on track with market goalsCreating periodic reports and keep track of KPIs to assess impact of community initiatives and opportunities for growthYou're probably a match if5+ years experience in community management or a related fieldProven track record of growing and engaging a successful communityExperience with community management tools (Canva, Facebook Groups, Discord, Hubspot, Mailchimp, Monday.com, Google Suite, Looker)A big bonus if you have experience working within the education sectorA creative thinker with hands-on experience creating content for brands with video editing skillsA fountain of knowledge when it comes to social platforms, video content, viral campaigns, emerging conversations, brands and social insightsAn analytical mindset with the ability to develop an in-depth understanding of Canva's audiences and confident in making data-driven decisionsYou thrive in a fast-paced environment and driving alignment between your key stakeholdersYou have a knack for problem-solving, getting your hands dirty in identifying new opportunities and continuous improvementsExcellent written, visual and verbal communication skills, the ability to manage complex and competing prioritiesAbility to manage and build relationships with internal and external stakeholders.Able to balance the big picture with short term needs and initiativesA self-starter with tenacity for execution and delivery, with ability to adapt quickly to market trends and business prioritiesFull proficiency in English and Brazilian Portuguese.About the teamYou'll be working at the intersection of community and international growth. The Community team at Canva works across various markets through a talented team of best-in-class Community Managers.As a Community Manager in Brazil, you'll work closely with our cross-functional Brazil team to contribute to Canva's brand love in-market owning your community's growth from ideation to execution.As Canva's Brazil Community Manager, you will be responsible for developing and executing strategies to introduce Canva to key audiences, like Educators, Creators, SMBs, and Enterprises in Brazil. You will bring them on a journey to fall in love with our brand, our product and the values we stand for.You'll be a creative and conscientious community leader with experience engaging and inspiring passionate members of our communities. You thrive building and scaling community programs and the thought of working with a community of educators and creatives excites you! As someone who turns ambiguity into magic, you love big challenges and you'll do everything you can to help the members of our communities.Other stuff to knowWe make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process.Please note that contractor-accreditation meetings are conducted virtually.We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you!Check out lifeatcanva.com for more info.
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