Concierge Hospitalar

Level Description'Support' Leveling Guide consists of jobs that provide administrative and customer service support. Work is typically guided by precedent and performed using established procedures and techniques.Market SummaryAssists management with daily clinical operations by providing administrative support.ImpactObtains and provides information which requires little explanation or interpretation, typically within the department.Conveys information to parties within the department at an operational level requiring some explanation or interpretation in order to reach agreement.CommunicationInteracts with internal stakeholders within own team and may also interact with external stakeholders including clients, customers, carriers or agents.Conveys information in accordance with standard guidelines and procedures primarily with internal parties who have shared interests.InnovationInteracts with internal stakeholders within own team and may also interact with external stakeholders including clients, customers, carriers or agents.Conveys information in accordance with standard guidelines and procedures primarily with internal parties who have shared interests.KnowledgeAbility to identify problems and potentially update existing methods, techniques and/or processes in job area by following standard procedures and guidelines.Applies full knowledge of the job. Typically requires high school diploma and 2-4 years of experience, or an equivalent combination of training and experience.
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