**Major accountabilities**:
- Manage the Sales Force Effectiveness team or lead a key process/service within the team -Setup infrastructure and systems in close alignment with Regional Commercial Excellence team (CRM, Analytics, Dashboards, Insights, etc.)
and ensure high data quality and utilization -Implement standardized Sales Force Effectiveness systems, tools, analytics, performance dashboards and quantitative and qualitative KPIs -Manage Field Force productivity and improve quality and transparency of resource allocation decision making by targeting and segmentation, territory design/ alignment, Field Force capacity planning, product allocation, call plan design and monitoring, account planning and customer acquisition strategies and action plans, performance measurement, monitoring and Field Force ROI analysis -Maintenance of CRM system including data extraction and monitoring KAM standards -Drive the systematic generation of insights and generating recommendations for the business -Ensuring the compilation and monthly analysis of market data -Creation of ad hoc market, product and business analysis based on internal and external data -Create presentations for the sales leadership team -Develop, upgrade and monitor Field Force incentive systems -Align strategic company and Business Unit objectives with sales and promotion plans and incentive schemes -Support projects for the business unit that involve resource allocation (e.g.
launch planning) -Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
**Minimum Requirements**:
**Work Experience**:
- Sales in Healthcare / Pharma / related business.
- Commercial experience and/or leadership experience in Healthcare.
**Skills**:
- Bi (Business Intelligence).
- Business Analysis.
- Business Dashboards.
- Capacity Planning.
- Cooling Systems.
- Customer Acquisition Strategies.
- Customer Retention.
- Customer Service.
- Data Extraction.
- Data Quality.
- Management Skills.
- Merchandising.
- Performance Measurement.
- Salesforce Crm.
- Security Policies.
- Self-Motivated.
**Languages**:
- English/ Portuguese
null
null