Are You Ready to Make It Happen at Mondelez International?
Join our Mission to Lead the Future of Snacking.
Make It Matter.
As part of Mondelez International Digital Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.)
are used to provide impeccable service to the organization.
You and your team will define and carry out resourcing plans that deliver efficient organizational performance.
How you will contribute
In this role, you will oversee compliance monitoring, quality assurance and data protection activities and ensure the effective use of enabling technology, including case management tools.
In addition, you will plan for and make sure that daily activities are completed, and implement and monitor quality standards for your team, including reviewing and adjusting key performance indicators and service level agreements to drive continuous improvement.
You will also monitor, analyze and improve team performance to improve customer satisfaction.
As a people leader, you will coach, motivate, train and inspire direct reports, provide guidance and direction to your team to ensure they are providing excellent responses to queries and requests, and manage individual performance.
What you will bring
A desire to drive your future and accelerate your career.
You will bring experience and knowledge in:
Data management
Leading teams, coaching and mentoring
Managing performance driven by service level agreements and metrics
Relationship management with a client focus
Problem solving and analytical skills
Communicating effectively, verbally and in writing
Process management skills
Working in a shared service organization a decided advantage
More about this role
What you need to know about this position:
Education / Certifications:
Job specific requirements:
Travel requirements:
Work schedule:
No Relocation support available
Business Unit Summary
Mondelez Brasil is Mondelez International's fourth largest operation in the world, with approximately 7,500 employees proudly producing, selling and distributing some of the most beloved brands of chewing gum, candies, powdered beverages, cream cheeses, chocolates, cookies and desserts in Brazil.
We make the Brazilians' favorite products such as Bis, Lacta, Oreo, Club Social, Sonho de Valsa, Trakinas, Trident, Halls, Royal, Tang and many others.
We are truly part of the lives of Brazilians: You can find our mouth-watering products in more than 700,000 points of sale and we are present in more than 92% of Brazilian homes.
Our factories are located in Vitória de Santo Antão, in the state of Pernambuco, and Curitiba, in the state of Paraná.
We are also home to one of the company's 11 technology centers around the world, responsible for research and development, so we can continue to create new and innovative products, offering the right snack for the right time, done in the right way.
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type:
Regular
Function:
Service Operations (Delivery)
Global Business Services
Job Details
Title:
Coordenador de Folha de Pagamento
Date:
1/23/2024
Job ID:
R-123874
Work Schedule:
Full time
Location:
Curitiba, Brazil
Additional Location(s):
Sao Paulo, Brazil
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