Job Description - Coordinator Sales Support - Brazil (OPE02L0K)
Job Number:Work LocationsWork Locations: Hilton Brazil Operações Participações Avenida Nações Unidas 12901 Torre Leste Sao Paulo 04578-000
***The location for this position is virtual/remote in Brazil*** This is your chance to be part of a Sales Support Team that coordinates the administrative, auditing, reporting, lead management, and RFP management efforts and processes of Hilton Sales' teams.
As a Sales Support Coordinator, you will support the team focusing on evolving into the most sought-after partners in hospitality by freeing up seller's time, driving efficiency and governance to maximize performance and achieve results.
You will report to the Manager of Sales Support and focus on auditing and administrative needs of our Sales team, supporting reporting and lead Request for Proposal (RFP) management for multiple Hilton Sales teams.
In this role, you will collaborate across many management levels throughout the Sales team, aiding our sales accounts and helping eliminate duplicated efforts while automating and optimizing new valuable and differentiated services.
HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40 USD/nightSaving Funds Plan with company match up to 6 percentPaid parental leave for eligible Team Members, including partners and adoptive parentsMental health resources including a direct line with psychological support (through medical policy)Paid Time Off (PTO)At Hilton, we believe every Team Member is a leader.
We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like: Manage multiple groups and meeting space leads through SalesforceWork as the dedicated follow-up for accounts and account owners, and support for both customers and hotelsManage coverage for your Sales team to address out-of-office situations, customer and hotel needs, and support for accountsPerform a daily review of available performance reporting focused on business demands and work on action plans to address opportunities within your respective Sales teamManage different administrative and/or ad hoc projectsHow you will collaborate with others: Collaborate and create documentation for both internal and external customersParticipate in recurring, informative, team-building, and cross-team events with the sales teamsPartner with Commercial and IT teams on Sales system improvement testingWhat deliverables you will take ownership of: Participate in and help complete annual departmental objectivesBuild ideas to troubleshoot the team's current stressors and contributors to work/life balance, and areas where time or resources are being wastedWHY YOU'LL BE A GREAT FIT You have these minimum qualifications: One (1) year working with strong administrative and support experienceProficiency in Microsoft Office applications including PowerPoint and Excel functionsFluent in Brazilian Portuguese and English both written and verbalWork remotely from BrazilIt would be useful in this position for you to demonstrate the following capabilities and distinctions: Experience in, or exposure to, any combination of the travel or hospitality industry, sales systems, project management, customer service, and/or direct sales rolesUnderstanding of the systems that power Hilton's sales infrastructure (e.g., Salesforce, Cvent)Fluent in Spanish both written and verbalWHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands.
Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history.
Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces.
Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
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