Position Title: Creator Support Specialist About the role A Creator Support Specialist will help the LTK team with building on the growth of LTK creator businesses. In this role, you will learn what makes an LTK creator successful and offer a unique opportunity to help build on creator's ecommerce shops. You will be thinking through business processes and data driven reports that will help accelerate businesses for a creator. In return, you'll work in a rapidly growing space at the intersection of social media, advertising, and eCommerce. As the creator of this space, LTK offers the world's premier lifestyle creators the ability to run their digital businesses successfully and with great ease. Our technology platform provides them the tools, strategies, and support they need to maximize their earnings velocity.
Do you believe that talented digital influencers, plus smart strategy can lead to the creation of remarkable business? We do and that's why we are offering a unique opportunity to help LTK influencers first hand.
The ideal candidate will have a strong sense of curiosity and willingness to learn more about social media and influencer marketing. Candidates are also expected to possess the ability to inject subjectivity into their thought process and be able to recognize their own biases.
How you will make an impact You have excellent administrative and communication skills; You enjoy digging into data to surface trends, insights and uncover innovative solutions to problems and how this can be used to inform decision making; Expert in manipulating and visualizing data in Excel and Google Sheets - Google Script proficiency is a plus but not required. You are detail-oriented, highly organized and self-motivated Self-motivated and a strong sense of responsibility to LTK, the influencers, and your peers You have a strong passion for the Creator Economy including knowledge on developing platforms Proactively engage with Creators to support growth and initiatives as needed Attend team training sessions and meetings Help creators build on e-commerce Shops through optimizing posting frequency Building creative concepts for creators based on data, acting as creators business arm Apply social media theory to practice Support special projects to increase Creator earning opportunities and team functionality Bonus if you have an understanding of the LTK Shopping and LTK Creator App! What you will bring to LTK The ideal candidate will have a strong sense of curiosity and willingness to learn more about social media and creator marketing. Candidates are also expected to possess the ability to inject subjectivity into their thought process, recognize their own biases, willing to learn data driven strategies and possess self-awareness to maintain alignment with team members.
Eager to learn & curious Empathetic Self-motivated and able to work remote Independent with strong decision making skills Strong written communication skills Willingness to understand how data informs strategy; implementing in day to day A strong sense of responsibility to LTK, the creators, and your peers An understanding of social media practices Some familiarity with social media platforms and social media marketing A desire to help out your teammates and learn alongside fantastic people Bonus if you have an understanding of the LTK Shopping and LTK Creator App! A mindset focused on seizing opportunities and moving with urgency Dedication to fierce prioritization and operational excellence Adaptability to a dynamic, fast-moving environment A growth mindset and openness to feedback Requirements Required English language skills (spoken and written) Functional experience with multiple social media platforms Experience in customer relations Basic understanding of social media and creator marketing Preferred, but not essential Experience with Hubspot or similar ticketing system Data manipulation; ability to manipulate data to inform strategic decisions Passion for growth stage support, building on creator business opportunities and process optimization #LI-AJ1
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