**GET TO KNOW US**
Gympass is a corporate wellness platform that connects you to thousands of fitness & wellness partners, all with one simple monthly membership. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 offices around the world. At Gympass, you not only have the opportunity to build a career in a fast-paced global environment - but you'll make wellbeing universal, so everyone can be happy and healthy.
**THE OPPORTUNITY**:
We are hiring a CS Account Executive to our Client Success team in Sao Paulo!
This role is to join the B2B team and will be responsible for managing a key portfolio of our Strategic clients. As a B2B Account Executive, you will be expected to bring significant business results to Gympass through upselling, cross selling and renegotiations within existing accounts. This person will also work in collaboration with different areas of Gympass to improve and evolve the client's experience.
**YOUR IMPACT**:
- Responsible for developing a Game Plan for each named client - what products, what opportunities and the WHY Gympass, leading the client relationship for a portfolio of large and complex strategic accounts after the point of sale throughout the client lifecycle;
- Ensure contracts renewals, expansions and negotiate contracts on an annual basis;
- Engage with client's HR and decision makers building an approach to connect their C level to other Gympass execs and or the execs at other clients to broaden and deepen their connection and engagement with Gympass
- Position yourself as a trusted advisor to the client on the topic of well-being, developing opportunities and synergies for continuous value generation.
- Provide product feedback (client requirements, product shortcomings, enhancements, etc.) to product management;
- Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.
**WHO YOU ARE**:
- Solid experience in a client-facing position leading large and complex client relationships, cross-selling and upselling in an existing portfolio;
- Strong leadership skills and ability to collaborate with cross-functional teams, work in a team environment, and solve problems creatively and efficiently;
- Ability to operate independently and leverage lane management as needed;
- Have a spirit of continuous learning, seeking knowledge about the sector, its main players, competing solutions and sector benchmarks
- Strong attention to detail and extensive ability to manage multiple clients/projects concurrently;
- Able to analyze and improve current job processes/protocols and anticipate/manage change in a quickly moving global business environment.
**WHAT WE OFFER YOU**:
We're a wellness company that is committed to the health and well-being of our employees. Our flexible program allows you to customize your benefits, according to your needs!
Our benefits include:
**WELLNESS**: Health, dental, and life insurance.
**FLEXIBLE WORK**: For most, this will be a hybrid office structure but can vary depending on the needs of the role and employee preferences. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.
**FLEXIBLE SCHEDULE**:We understand that together, Gympassers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.
**GYMPASS**: We believe in our mission and encourage our employees and their families to find their passion too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.
**PAID TIME OFF**: We know how important it is that our employees take time away from work to recharge.
Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.
**PAID PARENTAL LEAVE**:Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family.
100% paid parental leave of 6 weeks to all new parents, of both biological and adopted children, regardless of gender and parent's relationship with the co-parent, Also extended maternity leave under local legislation
**CAREER GROWTH**: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.
**CULTURE**: An exciting and supportive atmosphere with ambitious people from around the world! You'