Customer Service Agent

We are Blaze, the fastest growing casino in LATAM

A great opportunity for an iGaming experienced Customer Service Agent with proven track record to join an exciting, growing group of passionate Internet professionals based all around the world.
**You Will**:

- Engage in conversation and delight customers
- Go above and beyond to ensure all customer needs are met
- Collaborate with team members regarding payments and other issues

**You Are**:

- Native Portuguese speaker
- Fluent English speaker
- Must be 21+ years old
- Perfect grammar and fast typer
- Able to learn, adapt and retain new information quickly
- Willingness to improve
- Able to multitask
- Capable of acting professionally and handling all customer queries while expressing empathy as you correct their issues

**Other details**:

- Shifts are 40 to 44 hours per week (fixed hours) 5 days a week
- Some during the morning others during afternoon, but all shifts have at least one day during the weekend
- Long-term job position (most people we hire work for us for 1 year or more)

**Language**:

- English (preferred)