Quartile, the world's largest retail media optimization platform, is a trusted partner for multichannel e-commerce success.
Through unmatched expertise and patented AI technology, we fuel growth for 5,300+ brands and sellers worldwide and manage an annual ad spend exceeding $2 billion.
The award-winning platform covers major marketplaces and ad channels for optimal reach.
The result is unprecedented granularity, smarter budgeting, and bespoke solutions for retailers.Quartile is proud to be an equal opportunity employer with employees stemming from a wide range of backgrounds and experiences.
As a business, we value the enrichment that diversity brings to our organization and are committed to a culture that creates a sense of inclusion and belonging.
We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law.This is a long-term PJ contract position based out of Brazil.OVERVIEW:We're looking for a Customer Strategy Manager to join our rapidly growing Customer Strategy team.
As a Customer Strategy Manager, you will be exposed to all facets of the business and be encouraged to learn and develop skills both within and beyond your role.
This role will manage Quartile's partnership across mid-market accounts, including responsibility for communication, strategy, and serving as a thought leader.The Customer Strategy Manager candidate is an intelligent, motivated person that enjoys working with clients to solve business challenges.REQUIRED QUALIFICATIONS & EXPERIENCE:3+ years of experience working with small to medium sized businesses in a client facing roleA proven track record of using data to drive strategic decision making; analytical in nature (our clients and partners are all in an ROI driven industry)Above average skills with Microsoft Excel (command over formulas, vlookups, pivot tables, etc.)
and analytics platformsTalented presenter with ability to captivate an audience and leverage data to tell a storyCapable of solving problems - maintaining a positive outlook when tackling challenges and coming up with solutions.Demonstrated ability to be professionally outspoken when managing tough customer conversations to yield positive resultsEnglish proficiency required—must be able to speak and write in the language fluentlyPREFERRED QUALIFICATIONS AND EXPERIENCE:Background in the e-commerce or retail industryExperience working with digital marketing platforms and channels - Google Analytics, Bing, Facebook, Amazon adsGoogle AdWords or Google Analytics certificationAmazon certificationExperience in a fast-paced, startup environmentExperience in the advertising/ad tech industryRESPONSIBILITIES:Maintain direct ownership of 10+ key mid-market accountsManage client expectations and lead regular (weekly or bi-weekly) meetings with the clientAnalyze key metrics of online marketing campaigns and present key findings and insights to clientsOversee client performance, collaborating with data analysts to make optimizations to paid marketing campaignsPrepare client reporting and quarterly business reviews to align Quartile value and client expectationsServe as a strategic partner for clients as a subject matter expert in the areas of digital marketing, e-commerce and retailUtilize data to expose awesome new opportunities for technology improvements and exposing them to our Product and Technology teamsBe a Quartile product expert by attending product training and roadmap sessionsEvaluate opportunities to grow Quartile's partnership with their customers (new channel expansion, additional budget, testing opportunities, case studies, etc.
)Partner with Implementation team to develop overarching department strategy and the setup of new clients during onboarding processBENEFITS:100% Remote WorkThe opportunity to join an international teamProfessional growth opportunitiesGenerous Paid Time OffIf you've made it this far, we hope you're feeling excited about the job description.
We're looking forward to meeting individuals who share Quartile's mission and can contribute to our team in various ways.
We encourage you to apply!#J-18808-Ljbffr