What is Helpjuice?
Helpjuice.com has been powering 8,000 companies to share knowledge more easily to over 8 million users daily, since 2011.
It's sort of like ChatGPT but for companies.
Many of the world's largest organizations host their knowledge with us, to make it easy for their customers/employees to get instant knowledge.
If working with Amazon, Bank of America, and other large companies as customers doesn't excite you, don't worry, we also work with plenty of startups that keep us on our feet!
What's it like working with us?
Picture working at Dunder Mifflin (from the show "The Office"), but if a high-tech startup acquired it.
While we are a SaaS company, we have a culture of constant experiments and a very laid-back atmosphere.
We even have a remote office, where we all log in every day and work together.
We hire incredibly smart people (usually 1 in 300+ applicants) from all around, and never restrict people by geography, with people from all around the world.
To name a few: Bosnia, Egypt, Morocco, Brazil, South Africa, Kenya, Spain, France, Philippines, and Macedonia.
Why choose Helpjuice?
100% remote Flexible work hours Flat communication and direct access to everyone No salary negotiation – we pay what you ask for and sometimes more!
20 days of paid time off, plus religious and national holidays A budget for learning and professional development The chance to work with a diverse team of highly professional people The Job: Drive sales growth by boosting product demos and signups Meeting and exceeding lead generation and conversion targets.
Manage 100+ warm leads, helping each discover Helpjuice's full potential Report weekly to the Sales Director and CEO, sharing briefs, projections, and closed deals Support the onboarding process and follow up with customers via calls/emails, showcasing Helpjuice's value and unique advantages Manage a daily inbox of 10-30 support inquiries, ensuring timely solutions Work closely with the Product Manager and Developers to resolve customer issues and provide feedback If you're thinking, "This is perfect for me," here's what we're looking for from YOU: Excellent English skills – You'll be in constant communication with our customers.
Strong soft skills – Ability to adapt quickly to different cultural styles and customer situations.
Customer-focused mindset – You understand customer needs and are willing to provide thorough explanations, no matter how long it takes.
Available Monday through Friday, 9 am to 5 pm NYC time.
Great organizational skills and discipline Reliable internet connection API knowledge is a plus!
Have a sense of humor :) Watch this video about our values: https://www.loom.com/share/5e987177b6274ae0a3f28cfb1ea6752b **IMPORTANT: This role offers a competitive base pay + commission.
The total monthly compensation can reach up to $2,000, depending on your performance and target achievements.