Customer Success Manager

Company Description Variance Marketing helps service entrepreneurs with under 10 employees grow from $0-$100k MRR in 12 months by building an offshore sales team, optimizing lead generation, and automating service delivery. They have a track record of success with testimonials and case studies. Role Description This is a full-time remote role as a Customer Success Manager at Variance Marketing. The Customer Success Manager will be responsible for ensuring customer satisfaction, analyzing data to improve customer retention, building relationships with customers, and providing exceptional customer service. Qualifications Strong customer satisfaction and customer retention skills Analytical skills to analyze data and identify areas for improvement Ability to build and maintain relationships with customers Excellent customer service skills Experience in a customer success or similar role is preferred Excellent written and verbal communication skills Ability to work independently and remotely Experience in the service industry is a plus Bachelor's degree in Business, Marketing, or related field English Level Requirement: EXPERT