Customer Success & Social Media

Company Description We suggest you enter details here. Role Description This is a contract remote role for a Customer Success & Social Media position. The role involves managing customer satisfaction, providing customer support, and enhancing communication through social media platforms. Daily tasks include responding to customer inquiries, analyzing feedback, and implementing strategies to improve customer service. Qualifications Customer Satisfaction and Customer Service skills Analytical Skills for feedback analysis Strong Communication skills for effective interaction Experience in Customer Support Ability to manage social media platforms Problem-solving skills to address customer issues Experience in digital marketing is a plus Bachelor's degree in Business Administration or related field