Customer Success Specialist

**Hi there! We are Jules and our client is looking for a** Financial Analyst!****Key Responsibilities**:- ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities.- ** High-Quality Service**:Commit to outstanding customer service, reflecting FuelTrac's standards through personalized support and proactive problem-solving.***Requirements**:- **Customer Support Experience**:Proven background in customer support roles, showcasing the ability to maintain customer satisfaction and loyalty.- ** SQL Proficiency**:Understanding of SQL, capable of executing database queries to analyze and troubleshoot customer issues.- ** Excellent English Communication**:Strong verbal and written English skills for clear, effective customer interactions.**Experience and Skills**:- Bilingual with Strong English: Ability to communicate fluently in English and another language, beneficial for a multicultural customer base.- Relevant Experience: 2-3 years in customer support, indicating a developed skill set in handling complex customer interactions and technical issues.- Technical and Additional Skills: SQL knowledge and familiarity with the software industry preferred.- Experience in call centers or sales environments is advantageous, enriching customer engagement and resolution strategies.If this opportunity sounds good to you, send us your resume!