What your daily life will be like: We are passionate about bringing the Logitech experience to people anywhere in LATAM and want to be the most reliable and trustworthy Customer Supply Chain Partner Logitech and Customers have ever experienced. Therefore, we are looking for a talented and energetic Customer Supply Chain Analyst that is operationally responsible for meeting our customers expectations when it comes to customer service, order fulfillment, and distribution of Logitech products across our entire European market. You will be operating within a dedicated Customer team, part of the greater Customer Supply Chain LATAM organization. Together with other Customer Supply Chain Specialists, Customer Collaboration Managers, S&OE Team, Sales Teams and our Distribution Partners you will ensure timely delivery of the right products to our customers through proactive order management. The Customer Collaboration managers will depend on you to be able to manage the daily collaboration with our key distribution partners and retail customers. Your Contribution: Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors you'll need for success at Logitech. In this role you will: Being a part of the daily operational execution of shipments with stakeholders, including our warehouse, to give the best possible service towards your internal and external customers. Ensure validity of orders in your order book and fulfill orders according to expectations, flag risks if service levels cannot be met, and constructively look for win-wins in your collaboration when not able to meet service levels. Support visibility to customers on their orderbook by ensuring proper administration and standardized communication. Execute and optimize orders, master data corrections/adjustments, electronic data interfacing, order scheduling, product life cycle management, event management, scrapping of excess, allocations, and other supporting operational duties. Support other Customer Supply Chain Specialists with CX Operations Team, Distribution team and Customer Collaboration and S&OE Teams in achieving metrics (service levels, stock-outs, on-time delivery, aging inventory, fill rate, etc.) to meet Customer Supply Chain targets. Continuously look for ways to improve customer service and predictability and continuously challenge the status quo to enable continuous improvement. Support the other Customer Supply Chain Team with other Customer Supply Chain Specialists, Customer Collaboration Managers and S&OE Team, on tracking performance and service levels using reports and dashboards, with KPIs like Fill Rate, OTIF, in Stock, WoH, among others. Beneficios: Formação Acadêmica: Não informado Experiência: Salário: A combinar Cargo: Coordenador de customer Empresa: Tm Cuattro Agência de marketing especializada em trade marketing. Ramo: Comunicação/ Imprensa (DF)
