Customer Support With Dutch

Your tasks: Handle incoming user requests via telephone email and chat.
Log call details into case management systems and provide responses and resolutions within SLA to customers.
Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress.
Deliver highcaliber customer service for postsales requests including delivery warranties and refunds.
Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.
What you need: Fluency in Dutch language (must be at least C2) Fluent in English language (at least B1) What you will gain: Full time contract signed 1298 gross Health Insurance 12 months contract Stable work and career progression; Investment in training and personal development; sla management,dutch,case management systems,english,inbound sales support,dutch language,case management,sales support,customer support,english language fluency,customer satisfaction,customer,english language,customer service