Job Description
This role is accountable for leading a team(s) of Field Team Leaders and their teams to execute all data collection/acquisition activities and resources, conforming to and being fully compliant with global governance standards and guidelines, ensuring predictable and committed results.
Responsibilities
Lead and motivate the field organization to ensure the delivery of high quality, timely and validated data to clients, representative of the markets from which it is collected.
Coach and develop Team Leaders and associates (auditors) to build a pipeline of talent to support future needs of the organization.
Effectively partner with COE and Stakeholders (if applicable) to ensure alignment of the Operational strategy.
Ensure Team Field Leaders are provided with adequate resources to deliver on business requirements for their assigned area.
Ensure the continuous delivery of quality and performance excellence in field collection operations.
Ensure the evaluation of organizational performance via performance improvement programs and regular operating reviews.
Partner with Global Enablement teams to ensure the implementation and maintenance of standards and governance.
Ensure compliance with all applicable personnel and business practices, standards and regulations.
Responsible for T&E for her/his region, review operating plans (OP) and analyze on a monthly basis the expenses and variance against OP.
Ensure objectives of verifications on field according to plan.
Qualifications
5+ years of experience in Field Operations.
Intermediate level in English and Spanish.
Bachelor's degree in business administration or similar.
Strong proficiency in Excel or similar.
Detail oriented and Data analysis.
Proven proficiency in leading teams, ability to create, consolidate and report KPI's.
Additional Information
Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.
NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
For more information, visit NIQ.com
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