As a Microsoft Datacenter IT Operations Manager (ITOM), you will lead and manage a team of managers and individual contributors in charge of logistics, area management, and technicians.
You will manage data center site services and logistics across multiple buildings.
Microsoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**:
- Empowering a culture of safety, security, and compliance in all aspects of datacenter activities.
- Leading and managing a team of high-performing managers and individual contributors and their ongoing talent development.
- Managing and overseeing datacenter site services, logistics, and deployment.
- Manage relationships with vendors and landlords by insuring quality adherence to Microsoft's standards.
- Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels.
- Analyzing production operations and initiate corrective actions to ensure operational stability.
- Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion.
- Learn, live, and coach the One Microsoft culture and values.?
Lead through change by bringing clarity, generating energy, and delivering success.
- Embody our culture and values.
**Qualifications**:
- 5+ years of experience working in a physical IT infrastructures (e.g.
Data center, Servers, Networking, DC Rack, structured cabling)
- 5+ years of experience working in a critical environment infrastructure (with equipment such as generators, cooling systems, and so on).
- Experience managing budget $150k+.
- Bachelor's Degree
- 3+ years experience leading a 15+ technical team.
- Fluent in English in both written and spoken form.
- Fluent in Portuguese.
- Able to work on site 100% of the time in Campinas.