Come to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for " Desktop Support Lead" who wants to learn and transform his career.Must HaveShould manage a teamYou have minimum 5 to 6 years' experience in pc and/or mobile telephony supportShould have good knowledge on Network and Server AdministrationHands on Experience on mounting and unmounting the devicesShould have good knowledge of Windows OS (Windows 10) & MS OfficeShould have good knowledge of hardware (HP, DELL, Lenovo)Excellent customer service, interpersonal, communication and team collaboration skillsGood knowledge of German/English (written and oral)Having excellent administrative skills is key for the job (punctual and meticulous)Quick learner, punctual & interested in the progress of ITThe Onsite Support Engineer will be responsible for (but not limited): The follow-up and support of the Desktop /Laptop and Mobile DevicesStock and asset management.Providing 2nd line IT support for all our internal departments.Provide guidance, assistance and follow-up on client questions, problems or troubleshooting (hardware and software)Installing and configuring PC's and peripherals on requestMaintaining and improving the customer service and availabilityDeveloping and maintaining documentation for all ICT support related subjects and producing reports as and when requiredProviding onsite support during eventsProviding trainings / demo's when neededWhat do we offer?TCS Benefits – Brazil:Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformAt TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!#Buildingonbelief
