About the Company: Excis Compliance Ltd is a leading provider of IT solutions, specializing in helping businesses optimize their technology infrastructure. With a global footprint and a commitment to excellence, we partner with industry-leading clients to ensure their operations are efficient, secure, and compliant.About the Role: As a Desktop Support Technician, you will play a crucial role in supporting our client's IT infrastructure. You will be responsible for providing technical assistance to end-users, resolving hardware and software issues, and ensuring the smooth operation of their systems.Responsibilities: Responding to client support requests in a timely and professional manner.Diagnosing and troubleshooting hardware and software issues, including networking problems.Installing and maintaining computer hardware, peripherals, operating systems, and software applications.Providing technical training and support to end-users.Documenting and resolving technical issues effectively.Ordering and managing IT supplies. Qualifications: Proven work experience as a Desktop Support Engineer or Support Technician. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals. Strong problem-solving and analytical skills. Excellent interpersonal and communication skills. Ability to travel and work after hours when necessary. Fluency in Portuguese and English.Benefits: Career growth: Opportunities to advance your career within a dynamic and growing company.Mentorship: Guidance and support from experienced professionals.Collaborative culture: A supportive and collaborative work environment where your contributions are valued.Cutting-edge technology: Exposure to the latest IT trends and technologies.Global impact: The chance to work on projects that have a positive impact on businesses worldwide.Work-life balance: Flexible work arrangements to support your personal and professional goals. Pay range and compensation package: Not specified.Equal Opportunity Statement: Include a statement on commitment to diversity and inclusivity.Location: R. Dois de Setembro, 1944 - Itoupava Norte, Blumenau - SC, 89052-004, BrazilJoin our team and contribute to the success of a global leader in the industry.