DOCPLANNER PEOPLE EXPERIENCE DIRECTOR - INTERNATIONAL MARKETSCompany Description: Welcome to the good side of tech. You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: will you join us in the next step of making the healthcare experience more human? Docplanner at scale: We are leaders in 13 countries so far, and more than 90 million patients trust us every month. Almost specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management, and One Peak Partners. And yet, employing over people all over the globe, we managed to keep the startup mindset we started with over 10 years ago.Job Description: The People Experience (PX) Director for Int'l Markets is the core driver of the PX operating model in our core countries (Poland, Germany, Spain, Brazil, Mexico, Colombia, Italy, Turkiye, as well as our Enterprise Business Unit TuoTempo). The role guarantees disciplined, relentless execution of the priorities, drives the international teams to focus on what matters the most, and provides core support to the markets by leading the PX Heads of each market and partnering with the COO and Country Managers on PX matters. The role is a core enabler of the PX strategy as it covers the vast majority of the DPralians (+ FTE) and is a member of the PX Leadership team.You will create value by:Driving global PX operating model, which entails a high level of execution in each market of the core BAU activities.Value creation by delivering on KPIs as per targets, and supporting each market to do so.Participating in core PX global projects and initiatives coming from the specialist areas, being the voice of the Markets on projects and PX Leadership team.Running the country PX business reviews with the Country Heads and local PX Heads.Doing talent management at an international level, mediating and facilitating talent mobility between global and local and also between different locations.Assessing the bench strength of the leadership teams internationally and, together with the COO, driving changes needed particularly at country leadership team level.Building the bridge between local and global PX, ensuring global PX teams prioritize local demands based on criticality.Driving efficiency in the local PX teams.Coaching and developing the PX local leaders, by providing them continuous feedback and support and helping them solve local situations.Qualifications: You will display the following skills:You are restless in execution & follow-up.You miss no deadlines and follow-up as required.You are skilled at building relationships, and maintaining them even through difficult conversations.You know how to work with business leaders, steer them in the right direction, and occasionally talk sense to them.You are able to lead by influence and expertise.You are culturally savvy and know how to navigate a global x local organization.You are a champion of diversity and inclusion.You are numbers and data oriented.Additional Information: You will be measured by the following KPIs/qualitative metrics: Overall progress to all PX OITs and KPIs (at go to market level), resolution time for underperformers, engagement for high performers, attrition of high performers, and hiring x budget. What will you get in return? Let's talk money: Flexible remuneration and benefits system via Flexoh, which includes restaurant card, transportation card, kindergarten, and training tax savings; Share options plan after 6 months of working with us; True flexibility and work-life balance; Remote first in one of our legal entities or hybrid work model in one of our office locations; Flexible working hours; Paid time off according to your location of work; Additional paid holiday on your birthday or work anniversary. Health comes first: Health insurance according to your location of work; Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.
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