We are collaborating with a BPO renowned for its high employee satisfaction ratings to recruit experienced Dutchspeaking Customer Care Specialists for remote positions.
The selected candidates will provide support to customers of an ecommerce brand.
Position: Customer Care Specialist (Dutchspeaking) Location: Remote in Montenegro Employment Type: Fulltime Duties: Provide technicalbased customer assistance via voice chat and email Deliver exceptional customer experience Document interactions in a CRM system Participate in team initiatives provide feedback and support colleagues Requirements: Fluent in Dutch/Flemish (C1) and English (B2) Residing in Greece and able to work legally in Greece Experience in Customer Support or technical support especially with help desk or IT functions Ability to pass a background check Independent and effective remote team player Strong problemsolving and critical thinking skills Adaptable and flexible with process and information changes Proficient with external systems and PCbased internet/software applications (e.g.
Microsoft Office) Offer: Excellent remuneration package based on experience skills and performance Indefinite contract Private health and life insurance Eight hours shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday from 9 AM to 11 PM Fully remote work from Slovenia A dynamic and creative team with a positive and friendly atmosphere Good work environment the employer can show off great reviews from their employees Guidance and tools to reach your full potential b2,dutch/flemish language proficiency,customer,flemish,background check,flexibility,fluent in english,basic,technical support experience,communication,customer support,dutch,car rental,web chat,help desk support,english,critical thinking,pc-based internet/software applications,adaptability,on-call support,problem-solving skills,crm,commerce,bpo,customer assistance,customer support experience,help desk support experience,it support experience,hospitality experience,english language proficiency,crm system,help desk,critical thinking skills,customer service,remote team player,crm system usage,problem-solving,it support,proficiency with microsoft office,proficiency in microsoft office,chat,problem solving,technical support,email,microsoft office,communication skills,it functions,customer care,dutch/flemish,cancellations,remote team collaboration