Product Listing Management:
Job Title: E-commerce Manager
Company: Digitlifestyle
Location: Patia, Bhubaneswar, Odisha
Position Type: Full-Time
About Us: Digitlifestyle is a dynamic and innovative e-commerce company committed to delivering exceptional online shopping experiences. We offer a diverse range of high-quality products and strive to set new standards in digital retail. As we continue to grow, we are seeking a dedicated and experienced E-commerce Manager to join our team.
Job Description:
Overview:
The E-commerce Manager will be responsible for overseeing the listing of products, managing orders, and optimizing our online sales platform. This role requires a strategic thinker with strong organizational skills and a deep understanding of e-commerce best practices.
Key Responsibilities:
Create and manage product listings across various e-commerce platforms, ensuring accuracy, completeness, and adherence to platform guidelines.
Optimize product titles, descriptions, images, and pricing to enhance visibility and drive conversions.
Monitor and update product inventory levels, coordinating with suppliers and internal teams to manage stock levels effectively.
Order Management:
Oversee the end-to-end order fulfillment process, including order processing, shipping, and returns.
Implement and maintain efficient order management systems to ensure timely and accurate order fulfillment.
Address and resolve any order-related issues, including customer inquiries, disputes, and returns.
Sales and Performance Optimization:
Analyze sales data and customer feedback to identify trends, opportunities, and areas for improvement.
Develop and execute strategies to increase online sales and improve overall performance metrics.
Collaborate with the marketing team to plan and execute promotions, discounts, and campaigns.
Customer Experience:
Ensure a seamless and positive shopping experience for customers by addressing inquiries, complaints, and feedback promptly.
Implement and maintain high standards for customer service and satisfaction.
Reporting and Analysis:
Generate and analyze reports on sales performance, inventory levels, and order fulfillment metrics.
Provide insights and recommendations based on data analysis to drive business growth and operational efficiency.
Collaboration and Communication:
Work closely with other departments, including marketing, IT, and customer service, to align strategies and improve processes.
Stay updated on industry trends, best practices, and emerging technologies to continuously enhance our e-commerce operations.
Qualifications:
Bachelor's degree in Business, Marketing, E-commerce, or a related field.
Proven experience as an E-commerce Manager or similar role, with a strong track record of managing online sales platforms and order processes.
Proficiency in e-commerce platforms (e.g., Our Own Site, Amazon, Flipkart, etc.) and order management systems.
Strong analytical skills and experience with data analysis and performance metrics.
Excellent organizational and multitasking abilities.
Exceptional communication and customer service skills.
Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications:
Experience with digital marketing and SEO strategies.
Familiarity with inventory management and supply chain logistics.
Knowledge of current e-commerce trends and technologies.
What We Offer:
Competitive salary and benefits package.
Opportunity to work in a dynamic and innovative environment.
Professional development and growth opportunities.
Flexible working hours and remote work options.
How to Apply: Interested candidates should submit their resume, cover letter, and any relevant portfolio or examples of previous work to ******. Please include "E-commerce Manager Application - Digitlifestyle" in the subject line.
Digitlifestyle is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Education:
Bachelor's (Preferred)
Experience:
Total work: 2 years (Preferred)
E-Commerce or related work: 2 years (Preferred)
Work Location: In person
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