**Job Description**:
- **Are You Ready to Make It Happen at Mondelez International?**
**Join our Mission to Lead the Future of Snacking. Make It Matter.**
You are a specialist in a process, workstream or area in Mondelez International Business Services, working to support impeccable service operations.
**How you will contribute**
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelez International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
**What you will bring**
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Your specific process area
- Working in a shared service organization
- Being a good team player and influencing others
- Process design and mapping, and business requirement gathering experience
- Nível de Inglês Avançado.
- Nível de Espanhol intermediário.
- Perfil orientado ao detalhe, descrição, confidencialidade e organização.
- Responsável por formalizar medidas disciplinares, coleta de evidências e entrevistas.
- Necessário ter experiências na estrutura de Recursos Humanos (Business Partner, Generalista, Especialistas).
**No Relocation support available**:
**Business Unit Summary**:
**Mondelez Brazil is Mondelez International's fourth largest operation in the world, with 10,000 employees at 17 sites proudly making, selling and distributing some of the most loved brands of gums, candies, powdered beverages, cream cheeses, chocolates, biscuits, and desserts in Brazil. We make snacking favorites like Bis, Lacta, Oreo, Club Social, Sonho de Valsa, Trakinas, Trident, Halls, Royal, Tang and many others. We truly are part of Brazilians' lives: You can find our mouth-watering products in more than 700,000 locations in the country. Our plants are based in Vitoria de Santo Antão, in Pernambuco state, and Curitiba, in Paraná state. We will relaunch our tech center in 2020 so we can keep creating innovative choices, offering the right snack for the right moment, made the right way.**:
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**:
Regular
Service Operations (Delivery)
Global Business Services