Somos uma empresa focada em energia renovável, com geração hidráulica, solar e eólica.Oferecemos soluções sob medida de acordo com a necessidade de cada cliente.Aqui, acreditamos na importância da energia para hoje e amanhã e que todos podem e devem fazer parte desta transformação.
Nosso modelo de negócios permite que os clientes decidam a forma mais sustentável de suprir suas necessidades energéticas.
This position will be part of a multicultural team, reporting to USA and Argentina.It is expected that to analyze and refine functional and non-functional requirements associated with CIS systems for delivering the necessary technology service to AES Business.Create and evolve technical design throughout service development while maintaining adherence to functional specifications and system standards.Manage the lifecycle of all Empresa importante Field Service Management incidents and ensure they are solved satisfactorily according defined SLAs.Key Responsabilities:
Develop a comprehensive FSM requirement specifications that will determine the estimate of cost, time and resources to deploy Empresa importante FSM solutions;Highlight/identify gaps in existing functionality and review requirements with AES stakeholders;Develop project rational and perform scoping assessments to determine feasibility of Empresa importante Field Service Management Projects;Liaise with the Empresa importante service development team to suggest a high-level functional solution;Develop project estimates & complete financial model (costs, savings, revenue opportunities, investment horizon,etc);Ensure that relevant AES stakeholders are involved in specification of new services and/or major Empresa importante upgrades to existing services;Ensure designs produced adhere to Empresa importante' s best practices and support the development, execution and operations of service;Peer review and sign off detailed designs by AES business key users;Ensure Empresa importante detailed designs and configuration match high level designs and are traceable to requirements in AES functional specification.Knowledge, Skills and Experience:
Resource planner, Technician Skills Management module, Time and Material Journal approval functionality and Smartform settings;Experience in Empresa importante Mobile Asset Management;Strong knowledge of Work Order Management, GEO Enablement for Mobile Integration, Schedule and Dispatch, Service & Mobile Device Mgmt.
processes;Experience in IS-U Device Management or IS-U Customer Service is a plus.Requiremets:
Bachelor of IT, Engineering (IT, Industrial, etc.)
or related;Advanced English (mandatory to support International Projects);Relevant experience with similiar rolls / activities;Location:
Brasil (reporting to Buenos Aires and USA) - Hybrid System (São Paulo or Bauru) or 100% Remote.