IMI plc IMI plc is an organisation focused on delivering fluid motion and control technologies that create a more sustainable world, improving the quality of life for our customers and communities and ultimately fulfilling our purpose of Innovative Engineering for a Better World.
The automation platform leverages deep automation technology and application expertise to improve productivity, safety and sustainability for our customers. Industrial Automation operates across many key industry sectors and is a world leader in supporting customers with motion and fluid control technology.
Our team works fairly and effectively to ensure IMI's heritage of quality spans over 150 years.
Job Overview
• Responsible for providing technical support to all business units across the company, developing automation solutions with products and custom solutions.
• Works directly with the Sales Department, integrating with the Engineering Department, supporting business in South America.
• The role requires a product and application specialist with in-depth knowledge of electropneumatic automation and experience in automation solutions for various industry sectors.
• Actively participates in large, high-value-added projects as a consultant for internal support and for customers themselves.
• Works as technical support for all departments, including automation developments, applicable in our manufacturing plant.
Responsibilities
• Field visits supporting the external team (70% external)
• Monitoring visits, email/telephone support, performance measurement
• Developing value-added solutions
• Technical training for the IMI sales team, partners, and customers
• Reviewing support material together with Marketing
• Solving complex technical problems and providing innovative solutions
Critical Skills for Success
• Degree in Industrial Automation or Mechanics.
• Proven knowledge in development of industrial automation solutions, pneumatic systems, PLCs, sensors, communication networks, hydraulics (plus) and NR12 solutions.
• Knowledge of English required
• Proactivity, curiosity and multidisciplinary holistic vision
• Communication skills to interact with customers, technical staff and stakeholders and coordinate activities and resources effectively.