IMI plcIMI plc is an organisation focused on delivering fluid motion and control technologies that create a more sustainable world, improving the quality of life for our customers and communities and ultimately fulfilling our purpose of Innovative Engineering for a Better World.The automation platform leverages deep automation technology and application expertise to improve productivity, safety and sustainability for our customers. Industrial Automation operates across many key industry sectors and is a world leader in supporting customers with motion and fluid control technology.Our team works fairly and effectively to ensure IMI's heritage of quality spans over 150 years.Job Overview
- Responsible for providing technical support to all business units across the company, developing automation solutions with products and custom solutions.
- Works directly with the Sales Department, integrating with the Engineering Department, supporting business in South America.
- The role requires a product and application specialist with in-depth knowledge of electropneumatic automation and experience in automation solutions for various industry sectors.
- Actively participates in large, high-value-added projects as a consultant for internal support and for customers themselves.
- Works as technical support for all departments, including automation developments, applicable in our manufacturing plant.Responsibilities
- Field visits supporting the external team (70% external)
- Monitoring visits, email/telephone support, performance measurement
- Developing value-added solutions
- Technical training for the IMI sales team, partners, and customers
- Reviewing support material together with Marketing
- Solving complex technical problems and providing innovative solutionsCritical Skills for Success
- Degree in Industrial Automation or Mechanics.
- Proven knowledge in development of industrial automation solutions, pneumatic systems, PLCs, sensors, communication networks, hydraulics (plus) and NR12 solutions.
- Knowledge of English required
- Proactivity, curiosity and multidisciplinary holistic vision
- Communication skills to interact with customers, technical staff and stakeholders and coordinate activities and resources effectively.