Engineer Technical Support

Detalhes da Vaga

About us
One team.
Global challenges.
Infinite opportunities.
At Viasat, we're on a mission to deliver connections with the capacity to change the world.
For more than 35 years, Viasat has helped shape how consumers, businesses, governments, and militaries around the globe communicate.
We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
INTELIE provides continuous monitoring and predictive analytics capabilities that deliver alerts with the information that a client requires to mitigate unforeseen problems while recognizing opportunities for operational improvements.
In this scenario, the support team helps Intelie's customers, which can be from many segments like oil & gas, industries, mobility, or any other that could provide data to our platform.
The day-to-day
Responsible for handling the incident life cycle (Minor/Improvements/Low Priority issues);
Troubleshoot and diagnose Minor and Low priority application issues;
Work with Operations and Software Developers teams on: availability, latency, performance, efficiency, change management, monitoring, and emergency response.
What you'll need
Degree (completed or finishing) in Computer Science (or similar field of study) or equivalent self-taught experience;
Basic knowledge in Pacote Office;
English speaker;
Basic knowledge in Linux;
Basic knowledge in MySQL;
Novice (Beginner experience) in: Linux, Network, Incident Management.
Bonus Point:
Knowledge in O&G Business;
Interest and ability to learn other technologies;
Familiarity with MongoDB;
Previous work experience (minimum 1 year).
What will help you on the job
Good communication;
Attention to detail;
Proactive.
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.
If you would like to request an accommodation on the basis of disability for completing this online application, please click

here .

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Salário Nominal: A acordar

Fonte: Appcast_Ppc

Função de trabalho:

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