Job DescriptionAbout TurnoTurno, formerly known as TurnoverBnB, is a leading platform dedicated to simplifying and automating the management of vacation rental turnovers. Our robust platform and mobile apps for hosts and cleaners work in sync to streamline scheduling, payments, and communication, ensuring hassle-free turnovers. As an official Airbnb software partner, Turno provides tools like auto-scheduling, in-app chat, photo checklists, and problem reporting, all supported by 24/7 live customer support. Join us in making vacation rental management effortless and efficient.About the JobTurno is seeking an experienced Engineering Manager to lead and support a squad of engineers, ensuring high-quality delivery of projects, effective team communication, prompt resolution of issues, and continuous development of individual contributors.This position is remote and we are accepting candidates from Latin America.ResponsibilitiesEnsure High-Quality Delivery:Implement code review standards and ensure adherence to best practices.Monitor team velocity, track trends in bugs, and implement corrective actions to continually improve delivery speed and quality.Foster Effective Team Communication:Schedule and facilitate regular team meetings, including stand-ups and post-sprint retrospectives.Utilize collaborative tools (e.g., Slack, Jira) to maintain clear and transparent communication channels.Proactively Manage Issue Escalation:Establish a clear escalation process and ensure team members are aware of it.Monitor and track issues to ensure timely resolution and provide regular updates to stakeholders.Support the Development of Individual Contributors (ICs):Conduct regular one-on-one meetings with team members to discuss progress, challenges, and career goals.Create personalized development plans and provide opportunities for skill enhancement through training and mentorship programs.Recognize and celebrate individual and team achievements regularly.Promote Continuous Improvement:Encourage team members to participate in retrospectives and contribute to identifying process improvements.Implement changes based on feedback and measure their impact on team performance and satisfaction.Align Team Goals with Company Objectives:Ensure team goals are aligned with broader company objectives and priorities.Provide regular updates to the team on company direction and how their work contributes to overall success.Qualifications10+ years of experience as a software engineer or similar position, with proven experience delivering high quality software products.3+ years managing a team of engineers in an agile environment. Strong leadership and people management skills to guide and support the engineering team. Ability to inspire, motivate, and foster a collaborative team environment.Excellent verbal and written communication skills. Ability to lead meetings and ensure clear, transparent communication. Fluent in English.Strong analytical and problem-solving skills to address technical and managerial challenges. Ability to make data-driven decisions and prioritize effectively.
