Descrição da empresa
At Mama, we believe that our employees are our strongest asset.
Whatever your role, we are all here to make the guest experience as memorable as possible.
Our mission is simple: to bring small moments of happiness to people.
In our Mama's, each one more original than the last, this uniqueness is reflected in the image of our talents which we recruit; we are committed to promoting good vibes and strong human values.
Our growth isn't just about opening new hotels.
Our teams benefit from a strong culture that prides itself in internal development & international mobility.
At Mama, it's not a question of diploma or years of experience.
Joining us is above all, a human adventure shaped in the very image of our founders, the Trigano family.
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Our commitment to diversity and inclusion:
Mama is an inclusive company and our ambition is to recruit and promote diverse talents.
Descrição do emprego
It seems that the first impression is always the right one, so keep in mind that you are the first contact of our customers for Mama Restaurant & Rooftop.
They must be in good hands with you.
You need to ensure all the functions of a personalized and warm telephone reception (or by email, according to the MAMA style!).
You are the best on the speed of response to requests received by e-mail.
You know how to highlight our restaurant as the best place to groups and events!
Take advantage of every contact opportunity to close a deal.
Of course, you apply the company's pricing policy and keep up-to-date statistics for other services.
Qualificações
MADE FOR YOU?
ONLY IF…
You are caring and friendly, you are full of kindness;
You have a sales mind – hunt down the business with everything you got!
Team Player: available, attentive and responsive, your colleagues appreciate you.
You manage everything since the 1st call to delivery to Operations Teams.
With a strong sense of communication, you have an impeccable level of speech.
With excellent interpersonal skills, you build relationships with regular customers.
Your charm is your strong point!
You know how to manage pressure and stress, prioritize tasks.
Working against the clock is peanuts for you!
You speak fluent English and French is a PLUS.
You are organized and never let yourself be overwhelmed.
YOUR PLUS ARE:
People can hear your smile on the phone!
You already have experience in Managing Events & Pressure.
Informação adicional
RECRUITMENT PROCESS
We're sure you know the beat.
1st verse:
We set up a first telephone interview with our Talent Team if your application moves to our rhythm.
Chorus :
After the successful telephone interview, our General Manager will see you at Mama or in our offices!
Be ready!
(chorus x2 depending on the position)
Last verse:
Mama won't leave you wondering; you will have an answer from us whether it's a yes or a no.
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