**Work mode**:Remote in Country**Onsite Location(s)**:Belo Horizonte, MG, SP, BR**Additional Location(s)**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance**
- At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.**Key Responsibilities**
- Commercial Support: Under close supervision, serve as the primary resource for clinical support consisting of tackling routine issues relating to troubleshooting, programming, and patient follow-up for company products.
- Assist in the education of customers on the merits and proper clinical usage of company products by participating in presentations and demonstrations to keep all customers abreast of the latest BSC products.
- Attend unit implants in the labs and operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.
- Team up with Sales Reps to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
- Start developing business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences).
- Respond to customer needs and complaints regarding products and services by developing creative and feasible solutions working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
- Providing initial and continuous training, education, and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.**What we are looking for in you**:
- Previous experience with bachelor's degree in health areas, science, nursing, or equivalent technical work in cath lab.
- Ability to resolve problems, to communicate clearly and effectively with all levels of the medical community, including patients.
- Advanced English
- Driver's license
- Availability to travel =~60% of time
**Requisition ID**:584955- At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.- Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code - 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.-
**Job Segment**:Cath Lab, Lab Technician, Medical Lab, Urology, Medical Research, Healthcare