Finance Analyst/Collections Specialist

The Senior Collections Specialist is responsible for identifying and resolving delinquent accounts and maintaining due diligence of account collection activities to assist in the support for the accounting and reporting for the ABS Eastern Hemisphere.

**What You Will Do**:

- Sending of monthly statements of accounts to clients under Singapore's responsibility
- Monitor, identify and take prompt action against delinquent accounts
- Negotiate repayment plans with clients and review client's credit rating
- Resolving billing and charge disputes with relevant ABS offices
- Updating of Singapore Debtors Report with outstanding and collection status
- Maintaining and updating client contact details
- Filing and following up with Collection Agency on delinquent accounts
- Checking the attendance status of the client and recommending further credit action
- Following up with operation on five-year fee termination, transferring of the vessel, and class termination
- Preparation and submission of receipting details, refund requests, CWI status change requests, and write-off requests.
- Involved in reviewing and managing the AR of the South Pacific
- Assist in preparing AR and Collection status report to Finance Director on a bi-weekly and monthly basis
- Assist in sending out biweekly Debtors Reports and weekly collection reports to South Pacific offices
- Attending monthly debtors meetings of South Pacific offices

**What You Will Need**:
Education and Experience
- Minimum Diploma or equivalent.
- Required a minimum of five (5) years experience as a Collection Specialist or similar role.

Knowledge, Skills, and Abilities
- Excellent communication skills (written and oral), as well as the ability to interact with others, and the ability to communicate directly with upper management.
- Firm and confident.
- Skilled in negotiation.
- Problem-solving skills.
- Comfortable working with targets.
- Knowledge of the latest spreadsheet or word processing software.
- The ability to be proactive in preventing errors and detecting areas at risk, and the ability to work effectively under pressure.
- The ability to work independently with mínimal supervision.
- Obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management Systems.

**Reporting Relationships**:
The incumbent reports to the Credit and Collections Manager. This position does not have any direct reports.