Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement.
We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.
With presence in more than 50 countries, whether you know us or not, you've definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.
Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 4,000 employees across 55 different countries.
We are looking for a Billing Analyst to undertake billing operations in our financial process. We'll count on you to issue invoices with a high degree of accuracy to guarantee our revenue.
Our Billing Analyst should have a keen eye for detail. You should also be comfortable working with little supervision to meet tight deadlines.
Your goal will be to ensure we bill our customers correctly and to support the internal clients.
We have office in São Paulo (Faria Lima) and Campinas, this is a hybrid model so we'll only consider candidates based in this region.
Responsibilities
Issue and distribute invoices
Process new contracts and sales
Collaborate with other departments to ensure billing accuracy
Address customer complaints and questions
Prepare and present analytical reports
Support monthly and quarterly audits and internal control
Resolve any issues or mistakes relating to the Billing Process
Requirements
Good knowledge of electronic billing procedures
At least 3+ years experience as a Billing Analyst or similar financial role
Excellent communication ability
Organizational and time-management skills
Attention to detail
Ability to work independently and meet tight deadlines
Teamwork skills
BBSc / BA in business administration or similar field is preferred
Advanced knowledge in English
Spanish knowledge is a plus
Benefits
Sinch is a global company composed of people from different countries and cultures. Our benefits adjust regionally to support employees and help them to thrive in every stage of life.
We offer valuable benefits and resources, including health and life insurance, a flexible work environment, retirement savings plans, and more.
Our Hiring Process
In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory.
Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently work towards identifying the candidates that best fit each open job, based on Sinch's hiring needs and candidates' career expectations.
We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly! Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career.
We are always open to candidates that could bring new ideas and perspectives to Sinch!
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