Job Description - Fitness Supervisor - Waldorf Astoria Monarch Beach Resort and Club (HOT0B7H4)Job Number:HOT0B7H4Work LocationsWaldorf Astoria Monarch Beach Resort & Club, 1 Monarch Beach Resort North, Dana Point 92629The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Fitness Supervisor to join the Spa Team!Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and beverage outlets.Shift: Various – must be available to weekdays, weekends, and holidays.Pay Rate: The pay rate for this role is $25.00 per hour and is based on applicable and specialized experience and location.The ideal candidate will have 2-4 years of experience in customer service in a high-end fitness center or luxury spa environment and hold a minimum of 3 specialist fitness certifications as well as conduct a minimum of (5) different specialized class types currently offered. Certifications include:Personal TrainingGroup FitnessClinicalHuman PerformanceSpecialty, such as Weight Loss, Nutrition, Wellness CoachingWhat will I be doing?The Fitness Supervisor is responsible for providing a clean and safe environment in the fitness center, studio, and lap pool area. Managing day-to-day strategies and operations of their facilities. They will oversee the fitness instructors and fitness attendants and help assist as an MOD for the spa & fitness. This position is responsible for risk management, facility usage, and programming execution. The Fitness Supervisor will assist the Fitness Manager with employee schedules, create ideas and actions for revenue growth, navigate crisis management, and assist with providing facility tours with new members.Specifically, you would be responsible for performing the following tasks to the highest standards:Develop standard and programming for the fitness and activities team, ensuring they are following luxury Forbes standards.Provide an orientation tour, explaining the equipment and classes offered and answering guests' questions.Maintain a safe, clean, and well-organized fitness environment through consistent monitoring of the facility.Audit fitness classes to ensure standards are being met and classes are well attended.Be flexible with your schedule, supporting the needs of the fitness, activities, and spa department.Actively promote the fitness center, classes, spa, treatments, services, sessions, and retail as well as programs, promotions, and/or discounts available.Provide accurate, appropriate, and immediate responses to all requests and ensuring complete guest satisfaction.Program and execute weekly, monthly, and seasonal events in fitness and wellness.Maintain a positive attitude and contribute toward a quality work environment.Regularly attend, participate in, and support training and staff meetings for the fitness, activities, and spa department.Assist in all areas of fitness, group fitness, and spa operation as requested by management.Maintain personal appearance and grooming standards consistent with company standards.What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:QualityProductivityCustomer FocusWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:Access to your pay when you need it through DailyPayMedical Insurance Coverage – for you and your familyMental Health ResourcesBest-in-Class Paid Time Off (PTO)Go Hilton travel discount programSupportive parental leaveMatching 401(k)Employee stock purchase program (ESPP) - purchase Hilton shares at a 15% discountDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)Career growth and developmentTeam Member Resource GroupsRecognition and rewards programs* Available benefits may vary depending upon property-specific terms and conditions of employment.
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