About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together . What role you will play in our team The IT Analyst is responsible for supporting the Supply Chain Planning application (technology: Kinaxis Rapid Response) and associated interfaces (SAP, Terminal Systems, etc.) used globally by the Fuels businesses. He/she will work as part of the global support team on base support, enhancements, projects, and business consulting as required. More About Us Come be part of the EMIT Department of ExxonMobil Business Support Center Brasil Ltda. at our Global Business Center (GBC) in Curitiba, with more than 21 years of presence in the country and a workforce of ~1800 employees, that provides support to an extensive portfolio of businesses across the globe. Our offices are located in Brazil, USA, Europe and Asia. What you will do Job Responsibilities: • Gather business requirements for incidents, enhancement requests, and projects • Prepare detailed design specifications for program, report, or interface development • Coordinate with business users, RapidResponse developers, Integration Engineer and other IT Support Teams for new development • Provide post-production support for application continuity and sustainability • Respond to and resolve problem tickets and service requests raised by users • Use standard SAP tools to troubleshoot/debug and recommend solutions • Develop APIs for TSW and integrated applications to expose and consume data • Provide technical leadership & consulting for complex incidents and enhancements • Implement and support interfaces between RapidResponse and various SAP and cloud systems • Utilize Agile frameworks and tools to plan, execute, and track work Primary skill set: • Experience with SAP Trader's & Scheduler's Workbench (TSW) module, or expert level experience with SAP Sales and Distribution (SD) Module in Oil/Gas industry • Understanding of Supply Chain Operations (Supply Planning, Demand Planning, Production Planning etc.) in the Oil and Gas industry and business processes such as marine, rail, pipeline transportations • Good understanding of ABAP programming language; able to write design document and debug system issues • Strong analytical and problem-solving skills to analyze/debug issues, and support complex processes • Good experience in end user application support and coordinating activities with business support teams or business clients About you Nice to have skillsets: • Knowledge and hands-on functional experience with Kinaxis RapidResponse • Familiarity of SAP SD, MM modules • Working knowledge of Agile Frameworks (i.e. Scrum and KANBAN) • Experience with Apache NIFI or similar tools. Soft skillsets: • Excellent communication skills (verbal and written) • Strong interpersonal and team working skills. Working experience coordinating activities with other support teams or business clients. • Ability to work in a multicultural environment and work with less experienced analysts in order to develop SAP problem solving, support and technical skills. Your benefits An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life. We offer you: • PAE – Programa de Assistência aos Empregados • Seguro de Vida • Creche y babá • Tickets alimentação • Assistência funeral • Auxilio Filho Excepcional • Plano de pensões • Among others. Please note benefits may be changed from time to time without notice, subject to applicable law. 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