In this role, you will have the opportunity to:Coordinate and complete high-quality software demonstrations, training, and technical workflow guidance using training materials and tailoring sessions to meet the needs of the clients involved.Provide dynamic, real-world examples of the relevant software features to clients, maximizing learning objectives and increasing their knowledge base.Communicate client feedback, progress, and future opportunities to the Business team post-training in the form of reports.Provide internal technical training on new releases/new products or enhancements.Assist with the creation of technical notes and the development of training material for global clients.Provide technical support through Support channels.Provide sales assistance to Account Executives in the form of software demonstrations, client visits, and relationship building.Be proactive in helping to manage client relationships, understanding and communicating the full business technical relationship to ensure client satisfaction with Seequent.Actively monitor customer satisfaction levels and consistently work to improve outcomes and perceptions.In order to be successful in this role, you should have:University Degree in Geoscience or Geotechnical Engineering (BSc or MSc).A minimum of 3 years of industry experience in geotechnical investigations, slope stability, geological modeling, and conceptual site models.Working experience with Seequent solutions (GeoStudio or PLAXIS).Operational experience in civil/groundwater engineering projects.Fluency in Portuguese and English is required.Legal credentials to work in Brazil and the ability to travel to Latin American Countries.Excellent interpersonal skills to build enriching working relationships.Proven team player with a self-starter attitude and ability to work well independently, at times remotely, and self-manage workload effectively.Balanced and informed approach to problem-solving.Tenacity, persistence, and focus with a great appreciation for detail.Innovative, open, and able to work in a fast-paced and constantly changing environment.Experience with collaboration tools such as SharePoint, Salesforce, and wikis.Why you will enjoy working with us:You will be joining a highly skilled, highly productive team of technical experts who are passionate about what we do. We are a friendly, intelligent, and supportive bunch and are looking forward to you bringing your expertise to the team. Our wider team is geographically diverse and from multi-disciplines, so you will have the opportunity to work with colleagues from across the globe.If you join the Seequent family, you will enjoy a fast-paced and dynamic environment, exciting challenges, and a variety of tasks. You will have access to ongoing professional development opportunities, and we offer market competitive salaries. So, if you want to help us continue our growth and success while having the opportunity to exercise your passion and expertise, then we would love to hear from you.Research shows that some individuals, particularly women and underrepresented groups, are less likely to apply for jobs unless they meet every criteria. If you don't think your experience perfectly aligns, or you don't tick all the boxes, please don't rule yourself out! Seequent is committed to hiring a diverse team and encourages individuals of all backgrounds and abilities to apply.#LI-NP1Inclusion + DiversityIn addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience. If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs. Please provide details in your cover letter of any accommodations needed.
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