ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.What you will be doing:Review and process safety events (premarketing, post-marketing, medical device and drug) and/or other medically related information per assigned tasks and project specific procedures.Perform review of abstracts and full articles to identify safety information from literature source for both pre and post marketed products.Participate in the generation of data listings from the safety database and assumes responsibility for accuracy of the data.Provide input and review relevant safety tracking systems for accuracy and quality and assist with maintaining project files.Perform safety review of clinical and diagnostic data as part of case processing.Attend project team meetings and teleconferences as required.Perform other activities as identified and requested by management, including but not limited to:Respond and process medical information inquiries, including inquiries related to adverse events and product complaints for Clients' product(s), as per their agreement with ICON.Receive inquiries via phone, fax or email from consumers or healthcare professionals in support of marketed products; triage the inquiry as a request for medical information, product quality complaint and/or adverse event and process received information in accordance with project specific instructions.Submission of expedited Serious Adverse Event (SAE) reports, Periodic reports, line listings and applicable safety information to clients, Regulatory Authorities, Ethics Committees, investigators, third party vendors, Partners, and ICON personnel, if required & as agreed with client during study set-up, within study specified timelines.You are:Bachelor DegreeApplies considerable knowledge of company policies and procedures.Applies knowledge of computerized information systems and standard application software (Windows, MS Office)Applies knowledge of working in safety databases.Applies knowledge in pharmacovigilance.Advanced English.What ICON can offer you:Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we've done to become a more inclusive organisation. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.Interested in the role?We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
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