Growth Brands Customer Service RepresentativeAre you ready to be a big part of something big?At Trader Interactive, we make buying and selling a great experience. We're a group of go-getters who decided they didn't want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority.When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership.And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be!What We OfferAn inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental & vision, 401K with company match, and wellness program.What You'll Do:Support customers by providing helpful information, answering questions, and responding to complaints.Provide product and service information, resolve issues and upsell current customers.Attract potential customers by answering questions and suggesting other products and services.Open and maintain customer accounts by recording account information.Maintain financial accounts by processing customer adjustments.Prepare reports by collecting and analyzing customer information.What We're Looking For:2+ years of customer service experience.Experience handling inbound and outbound calls and customer retention.Superior written and verbal communication skills.Excellent organizational and time management skills.Strong documentation and reporting skills.Basic computer skills, familiarity with Microsoft Office and Google.Bonus Points:Bachelor's Degree in a related field.Experience working with online products and services in the non-automotive or advertising industry.Familiarity with CRM systems and practices.So come and join our team - because every role is a big role in our plans to go big.TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.
#J-18808-Ljbffr
