About QuintoAndar:QuintoAndar was born to do something very rewarding: open doors. We opened doors for technology to be part of living. And, through it, we simplify and reduce the bureaucracy of the experience of those looking for a new home. Thus, we became the most valuable proptech in Latin America, leading the real estate market in around six countries and more than 75 cities around the globe.The first steps in the international market have been taken since we acquired Grupo Navent, which is ranked number 1 in Mexico (Inmuebles24), Argentina (Zonaprop), Peru (Adondevivir & Urbania) and Ecuador (Plusvalia) - among others. And most recently, we launched Benvi, our international brand in Mexico, which comes with our residential rental product and service.We offer an end-to-end ecosystem to make life easier for those looking to rent or buy a home, sell a property and unlock a transaction. Think of zero paper or bureaucracy: everything happens on a single platform, with transparency and speed alongside incredible human support.We are currently valued at over $5.1 billion (August 2021) and continue to grow 4x year over year, breaking records.To make all this happen, we have more than 4,000 talented people, working with cutting-edge technology and best design practices to ensure a seamless experience throughout the sales and rental process, combined with smart financial products. Here you will work with the best professionals in the market, in an environment that breathes innovation, collaboration and high performance.About Grupo QuintoAndar:We are Grupo QuintoAndar, the largest real estate ecosystem in Latin America. Guided by a shared purpose of helping people love where they live, we have a diverse portfolio of brands and solutions that cover all stages of the journey of living. We develop technologies and innovations that transform and leverage the whole living experience.About working at QuintoAndar:Possibility of learning;Opportunity to work in a team that seeks to use the best practices and tools in the market;Work in an informal environment with a horizontal structure;Being part of a team working on a high-impact project that affects the lives of thousands of people.LanguageThis job description is written in English because for that position you will need it for communications with coworkers and suppliers who are from worldwide.Stages of the Selection ProcessOur selection process currently lasts an average of 30-40 days, from application to completion of the assessment. Going through:ApplicationInterview with RecruitersTech ScreeningTechnical Interviews with Infra TeamOfferAbout the Area:The ITOps department is responsible for meeting the infrastructure needs of the entire QuintoAndar Group, supporting over 3,000 employees across more than 6 countries in Latin America and in our Product & Technology office in Lisbon, Portugal.Our Infrastructure Analyst opportunities are divided among the following teams:IT Asset Management: In this team, you will be part of the management and logistics processes for high-cost corporate assets (hardware and software). You will handle relationships with logistics partners and manage inventory and the quality of area processes.Help Desk Support - N1: This team is responsible for providing remote and in-person support to our employees. You will handle the logistics of equipment used in video conferences and support user support routines in Google WorkSpace environment and using tools such as ServiceNow and Jira.What we expect from you:Education: All knowledge is valuable! We will consider technical courses or higher education in the technology field.Knowledge: Familiarity with level 1 technical support (Windows and MacOS), IT operations involving corporate events, and experience supporting a Google Workspace environment.Openness to work with different teams and people: Our technology teams are organized in an agile model, and our squads are multidisciplinary.Being free from any prejudice: Diversity and Inclusion are non-negotiable policies.Important:Our selection process starts with the application! If you are truly interested in joining our team, make sure to put in extra effort at this stage.All communication is done via email, so be attentive to our messages and whitelist the @quintoandar.com.br domain to prevent our emails from going to spam.Benefits:Competitive salary package;Bonus;Meal allowance;Health plan;Dental plan (optional);Life insurance;Daycare subsidy;Subsidy to sports practicing;Extended maternity and paternity leave;Reserved room for breast-feeding;Discount on our parking lot;Language learning support;Free transfer from Vila Madalena and Fradique Coutinho stations to the office;Free bike rack in our parking lot.Diversity & Inclusion at QuintoAndarAt QuintoAndar, we believe diversity of perspectives and experiences guarantee a differentiated work environment, based on respect and valuing differences.Privacy and Data ProtectionIn order to apply for one of our jobs roles, we will need to collect some of your personal data necessary for us to review your application and to contact you.
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