Company Description
About working for Accor?
We are much more than a leading global company.
We welcome you as you are and with us you will find a job and a brand that suit your personality.
We support you in growing and learning every day.
We ensure that your work has meaning in your life and that you can explore the limitless possibilities of Accor on your journey with us.
At Accor you can write every chapter of your story yourself, and together we can change the gastronomy and hotel industry of tomorrow.
Discover the life that awaits you at Accor, visit https://careers.accor.com/.
Do what you love, contribute to the world community, and dare to challenge the status quo!
#BELIMITLESS
Job Description
Outlet Operation Perform opening/closing side duties as assigned and set all tables according to standards and procedures
Deliver F&B services in accordance to departmental standards and proceduresCheck on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operationGreet all patrons warmly upon arrival at the door and escort them to the tableEnsure that all food & beverage are served according to service standardApply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)Pick up and serve food and beverage orders.
Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons' table at the correct temperatureTry to remember individual patron's names and their preferences to extend a personalized serviceUp-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.
Cross sell other dining venue when outlet is fullThank all patrons for patronizing the outlet upon their departureClear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding areaCollect food and beverage supply requisition, ensure that the stock collected is as per requisitionReport any complaints, incidents or other irregularities to managementAssist other Food & Beverage outlets with their operations during peak times or when requiredOther Responsibilities Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/featuresBe well versed in hotel fire & life safety/emergency proceduresAttend all briefings, meetings and trainings as assigned by managementReport for duty on time wearing clean and complete uniform at all timesMaintain a high standard of personal appearance and hygiene at all timesPerform other reasonable duties assigned by the Management of the Hotel Qualifications
Diploma or Degree in Hotel Management
Additional Information
Minimum 2 years of relevant experience in a similar capacityGood reading, writing and oral proficiency in English language
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