About Us Adale is a new global recruitment agency focused on connecting top international talent with US eCommerce brands & agencies. Started by veteran eCom founders, we understand what it takes to succeed in this industry. Right now we're focused on building our founding team in a few core geographies: US, LATAM, Asia, and one more location. Excited to build from the ground up? Let's talk (Note: "Adale" is a placeholder name. We're developing a public-facing brand identity soon) About the Role As Head of Recruitment, you will play a key role in shaping the future of Adale, and your leadership will directly influence our company's growth and success. Working hand-in-hand with our CEO, you'll take ownership of our global recruitment operations. You'll build the systems and processes needed to scale, manage a remote team of recruiters across the globe, and drive the talent acquisition strategies that support our long-term growth. You'll tackle challenges like expanding into new markets and implementing innovative recruitment technologies. This role is ideal for a "player-coach" who is comfortable with both high-level strategic planning and the day-to-day details of running a global recruitment agency. What You'll Do: General Responsibilities This role blends strategic oversight with hands-on execution. Key responsibilities include: Develop and Execute Recruitment Strategies: Translate company goals into actionable recruitment plans, then oversee their execution. Design and Optimize Recruitment Processes: Build and refine scalable recruitment processes, including the implementation of ATS and other relevant tools Lead and Mentor the Recruitment Team: Manage a remote team of recruiters across different countries, making sure everyone is aligned, motivated, delivering results, and thriving personally. Establish and Monitor Recruitment KPIs: Build systems to track recruitment KPIs and metrics ensuring targets are met and accountability is maintained. Manage Client and Talent Relationships : Balance client expectations with talent acquisition efforts, ensuring smooth, high-quality service delivery. Actively engage in client & talent meetings. Support Business Development Efforts: Participate in client acquisition initiatives, including sales meetings, networking events, and marketing efforts to build strong relationships. Drive Operational Improvements: Continuously identify areas for improvement within the recruitment function to enhance efficiency and effectiveness, welcoming innovative ideas and approaches. What You'll Do: First 100 Days What does a successful first 100 days on the job look like? Here are a few of the key initiatives you'll accomplish: Align on Core Business Model and Priorities: Work closely with the founders to further develop our core theses and business model, aligning them with our recruitment strategies to ensure initial focus and long-term success. Hire and Onboard Key Team Members (internal & external): Lead the hiring and onboarding of critical recruitment roles, ensuring we have "the right people in the right seats" to be successful Build Recruitment Frameworks and Systems: Establish recruitment processes, workflows, and standards/metrics, including the selection and implementation of an ATS and other essential tools. Refine and Execute Go-to-Market Strategy: Work with leadership to refine and begin executing the go-to-market strategy for our Q1 2025 launch, focusing on client acquisition and talent sourcing. Client Engagement and Relationship Building: Participate in client meetings to understand their needs, contribute to sales processes, and build relationships. Develop and Launch Initial Recruitment Campaigns: Create and execute recruitment campaigns to attract top talent in our target markets. Who this job is NOT for This role comes with significant autonomy and responsibility, but it's not for everyone. This role may not be for you if you: Prefer working within established systems rather than building new ones. Are uncomfortable taking the lead on decisions and owning the outcomes. Prefer highly structured environments over dynamic, evolving ones. Are uncomfortable with rapid change and ambiguity inherent in startup environments. Key Requirements (Who You Definitely Are) Below are the qualities that we're looking for at a minimum : 5 Years of Leadership Experience in a Recruiting or Staffing Agency: You have 5 years of experience in a leadership role within a recruiting or staffing agency, including managing teams and overseeing operations. Proven Expertise in Managing Remote Teams Globally: Demonstrated ability to lead and manage remote recruitment teams across different countries and time zones effectively. Successful Client Acquisition and Management Experience: Demonstrated success in participating in sales processes, securing new clients, and maintaining strong client relationships. Expertise in Building Recruitment Processes and Systems: Strong track record of designing and implementing scalable recruitment processes and systems, including proficiency with ATS, CRM tools, and recruitment marketing platforms. Data-Driven with Strong Analytical Skills: Ability to use data and analytics to drive decision-making, measure recruitment performance, and optimize strategies. Exceptional English Communication Skills: Fluent, confident English communication skills are required to communicate effectively with diverse stakeholders. Cultural Competence and Adaptability: Strong cultural sensitivity and the ability to work effectively across different cultures and environments. Strongly Preferred (Who You Maybe Are) While not required, it's strongly preferred if you have: Experience Scaling Recruitment Teams: Experience scaling a recruitment team from a small group to a large team, comfortable with the challenges of growth. eCommerce Industry Expertise: In-depth knowledge of the eCommerce industry and its talent landscape, including key roles and skill sets across various geographies. Familiarity with Innovative Recruitment Technologies: Knowledge of AI-driven recruitment tools, social media recruiting, and other cutting-edge technologies. What We Offer Competitive Salary potential equity upside Remote work environment PTO & Local Holiday Observances Opportunity to grow into a senior executive or co-founder role, with further autonomy and responsibility. Collaborative Culture: Join a startup where smart failures are celebrated, and maintaining a team of "emphatic A-players" is a top priority. Our Founders Adale is founded by US-based Omar Rada and Hong Kong-based Justin Kuok . Together, they have extensive experience starting, operating, and investing in eCommerce companies that have sold well over $250M at retail globally. They're incredibly excited to build a company that helps provide global talent with more opportunity, while also bringing together an incredible team internally to make it happen
