Job Description - Housekeeping Manager - Waldorf Astoria Monarch Beach Resort and Club (HOT0B7NZ)Work LocationsWaldorf Astoria Monarch Beach Resort & Club, 1 Monarch Beach Resort North, Dana Point, 92629Join us in Orange County, California, and live in one of the nation's top vacation destinations with year-round sunshine, picturesque beaches, premiere attractions, and a lively dining and arts scene.The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Housekeeping Manager to join the Housekeeping Team!Shift: Various – must be available to weekdays, weekends, and holidays.Pay Rate: The annual salary range for this role is $70,000 to $80,000 and is based on applicable and specialized experience and location.What will I be doing?As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms.Ensure rooms are clean and available to guests in a timely and efficient manner.Manage daily systems use and management, cost controls and overall profitability, budgeting and forecasting, department management, policy and procedure implementation and enforcement, and meeting participation and facilitation.Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations, and delivering recognition and reward.Oversee and conduct room inspections.Recruit, interview, and train team members.What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:QualityProductivityCustomer FocusWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:Access to your pay when you need it through DailyPay.Medical Insurance Coverage – for you and your family.Mental Health Resources.Best-in-Class Paid Time Off (PTO).Go Hilton travel discount program.Supportive parental leave.Matching 401(k).Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount.Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more).Career growth and development.Team Member Resource Groups.Recognition and rewards programs.* Available benefits may vary depending upon property-specific terms and conditions of employment.
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