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#BELIMITLESSJob DescriptionTo supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.To supervise that all designated rooms are prepared as per standards and according to guest requests and needs.To develop staff motivation and performance through daily trainings and regular "refresher" courses.To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding guest requests.Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.Ensure employees are informed daily about priorities to personalize service.QualificationsService focused personality is essential.Previous experience in a similar leadership role is an asset.Prior experience working with Opera or a related system.Strong interpersonal and problem solving abilities and the ability to lead by example.Positive attitude, Discipline.Strong interpersonal and problem-solving abilities.Highly responsible & reliable.Eye for detail, Helpful.Fluency in English.Additional InformationYour Team & Working Environment:Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star Luxury Hotel with 262 Luxury Rooms & Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurants & 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC).Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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