**Job Description Summary**: HR support for client group Leaders, Managers and Employees on organizational and employee matters, as well as coaching, HR process expertise and other general HR activities.
Individuals in this category act as the HR Manager of record for a client group.
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
**Roles and Responsibilities**
- A first point of contact for employees & managers who provides leadership, coaching and support for individual employee needs & HR processes.
For use in businesses that are operating in the HR Partnership Model.
- A job at this level requires a people leader with ability to hire and develop talent.
Utilizes in-depth knowledge of a discipline and analytical thinking to execute policy/strategy.
Basic knowledge of related job disciplines.
- Acts as a resource for colleagues with less experience.
May lead small projects with low risks and resource requirements.
Explains information; developing skills to bring team members to consensus around topics within field.
Conveys performance expectations and may handle sensitive issues.
- Uses some judgment and has the ability to propose different solutions outside of set parameters to address more complicated, day-to-day problems.
Has ability to prioritize information for data analysis.
Uses technical experience and analytical thinking.
Uses multiple internal and limited external sources outside of own team to arrive at decisions.
**Required Qualifications**
- This role requires advanced experience in the Human Resources & Employee Human Resource Management.
- Bachelor's degree
- Experience in employee relations, including grievance, disciplinary actions, dismissal.
- Excellent facilitation, public speaking, interpersonal, and communication skills required
- Languages: Fluent Portuguese; Advanced English, Spanish Intermediate/ Advanced
- ** Preferred Qualifications**:
- HR Certification (i.e.
PHR, SPHR, SHRM-CP/SCP)
- Master's degree preferred, not required
- Workday experience
**Desired Characteristics**
- Strong oral and written communication skills.
Demonstrated ability to analyze and resolve problems.
Ability to document, plan, market, and execute programs.
Established project management skills.
**Additional Information**:
**Relocation Assistance Provided**:No