We are looking for an HR Data Analyst to join our team and provide vital support to our HR processes. In this role, you'll assist with managing HR operations, help colleagues solve system issues, and play a significant role in automating our HR workflows. If you're proactive, enjoy working with analytics and systematization, and have strong communication skills, please send us your CV!What you will do:Support HR processes in systems Zoho People and JIRAMonitor statuses and make sure data is accurateFind and fix user errors in the systemsRegularly check and improve data qualityActively support HR users in the Americas region (North & South America):Help with HR tasks like hiring, terminations, transfers, salary changes, overtime, and leave managementAssist users with system issues and give them guidance when neededCreate and update documentation, user guides, and process improvementsTrain and support HR users on how to use HR systems more efficientlyTake part in automating HR processes Identify issues in existing automationsWrite tasks for developersTest and verify the new automations after they're doneWork with HR and IT teams to ensure HR systems run smoothly and address any technical issues or improvements proactivelyWhat we expect from you:Experience in a similar or technical role within HR or ITExperience in HR support, including helping users with issues and solving problems is highly desirableUnderstanding of how different systems share data and integrate with each otherFamiliarity with JIRA and how it works "behind the scenes"Hands-on experience with HRM systems (like Zoho People or similar), and the ability to manage HR tasks using these systems is highly desirableEnglish proficiency - for communicating and supporting international teamsSolid understanding of HR processes like hiring, termination, transfers, overtime, leave, and salary changesAbility to write clear and simple technical and user guidesA proactive attitude with a focus on helping colleagues and solving problemsStrong communication skills and a friendly and supportive attitudeWe offer:Be part of a growing and innovative company with a unique approach to ride-hailingEnjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valuedHave the opportunity to make a significant impact on the company and the industry as a wholeGrow your skills and experience through challenging and rewarding work, with opportunities for advancement as the company expandsCompetitive salary Medical insuranceDental insuranceFood and transportation allowanceOpportunity for advancement and upward mobility within the organization, allowing for increased levels of responsibility and growth within the companyBoundless Global Exposure: A Catalyst for Multifaceted Growth