We are looking for an HR Data Analyst to join our team and provide vital support to our HR processes. In this role, you'll assist with managing HR operations, help colleagues solve system issues, and play a significant role in automating our HR workflows. If you're proactive, enjoy working with analytics and systematization, and have strong communication skills, please send us your CV!
What you will do:
Support HR processes in systems Zoho People and JIRA
Monitor statuses and make sure data is accurate
Find and fix user errors in the systems
Regularly check and improve data quality
Actively support HR users in the Americas region (North & South America):
Help with HR tasks like hiring, terminations, transfers, salary changes, overtime, and leave management
Assist users with system issues and give them guidance when needed
Create and update documentation, user guides, and process improvements
Train and support HR users on how to use HR systems more efficiently
Take part in automating HR processes
Identify issues in existing automations
Write tasks for developers
Test and verify the new automations after they're done
Work with HR and IT teams to ensure HR systems run smoothly and address any technical issues or improvements proactivelyWhat we expect from you:
Experience in a similar or technical role within HR or IT
Experience in HR support, including helping users with issues and solving problems is highly desirable
Understanding of how different systems share data and integrate with each other
Familiarity with JIRA and how it works "behind the scenes"
Hands-on experience with HRM systems (like Zoho People or similar), and the ability to manage HR tasks using these systems is highly desirable
English proficiency - for communicating and supporting international teams
Solid understanding of HR processes like hiring, termination, transfers, overtime, leave, and salary changes
Ability to write clear and simple technical and user guides
A proactive attitude with a focus on helping colleagues and solving problems
Strong communication skills and a friendly and supportive attitudeWe offer:
Be part of a growing and innovative company with a unique approach to ride-hailing
Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued
Have the opportunity to make a significant impact on the company and the industry as a whole
Grow your skills and experience through challenging and rewarding work, with opportunities for advancement as the company expands
Competitive salary
Medical insurance
Dental insurance
Food and transportation allowance
Opportunity for advancement and upward mobility within the organization, allowing for increased levels of responsibility and growth within the company
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