Job Summary:
The Human Resources and Administrative Officer is responsible for overseeing, coordinating, and managing all human resource and administrative functions within the organization. This role involves handling and overseeing recruitment, employee relations, performance management, compensation, benefits administration, while also handling general office administration and administrative tasks to ensure smooth and efficient office operations. The HR and Admin Officer shall also monitor compliance with company policies and legal requirements, and support both employees and management in achieving organizational goals. This position requires a proactive individual who can handle multiple tasks efficiently, maintain organized records, and provide accurate data reporting.
Key Responsibilities (Human Resource):
Recruitment and Staffing:
Developing job descriptions and specifications.
Posting job advertisements on various platforms.
Screening resumes and conducting initial interviews.
Coordinating with hiring managers and facilitating the interview process.
Managing job offers and onboarding new employees.
Employee Relations:
Addressing employee concerns and grievances.
Mediating disputes between employees or between employees and management.
Implementing and monitoring employee satisfaction and engagement initiatives.
Training and Development:
Identifying training needs and developing training programs.
Organizing and coordinating workshops, seminars, and training sessions.
Evaluating the effectiveness of training programs and making improvements.
Performance Management:
Developing and implementing performance appraisal systems.
Assisting managers with performance evaluations and feedback processes.
Coordinating promotions, transfers, and disciplinary actions.
Compensation and Benefits:
Administering payroll, benefits, and compensation packages.
Managing employee benefits programs, such as health insurance and retirement plans.
Ensuring compliance with labor laws and regulations.
Compliance and Record-Keeping:
Maintaining accurate and confidential employee records.
Ensuring compliance with labor laws, regulations, and company policies.
Preparing reports and documentation as required.
Key Responsibilities (Administrative):
Office Management:
Overseeing day-to-day office operations.
Managing office supplies and equipment.
Coordinating office maintenance and repairs.
Ensuring tidy workspace.
Administrative Support:
Providing administrative support to senior management and other departments.
Organizing meetings, events, and travel arrangements.
Preparing reports, presentations, and correspondence.
Data Management:
Maintaining and updating company databases and filing systems.
Handling correspondence and communication within and outside the organization.
Gathering and compiling data from various sources to support business operations and decision-making processes.
Policy Implementation:
Assisting in the development and implementation of company policies and procedures.
Ensuring that all administrative processes are followed accurately and efficiently.
Health and Safety:
Ensuring that workplace health and safety standards are met.
Coordinating health and safety training and emergency response plans.
Customer Service:
Handling inquiries and complaints from clients, vendors, or customers.
Providing excellent customer service and ensuring client satisfaction.
Communication:
Serve as a point of contact for internal and external communications, ensuring prompt and professional responses.
Project Assistance:
Support various projects by providing administrative assistance and ensuring project timelines are met.
Perform other Ad Hoc tasks and duties as needed.
This role requires a blend of skills in people management, organizational efficiency, and administrative expertise. Being adaptable and possessing strong communication, problem-solving, and multitasking abilities are essential for success in this position.
Qualifications:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Proven experience (typically 3-5 years) in human resources and office administration.
Strong understanding of HR practices, employment law, and administrative processes.
Excellent organizational, communication, and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR software.
Ability to maintain confidentiality and handle sensitive information.
Strong problem-solving skills and attention to detail.
Preferred Skills:
Experience with payroll systems and benefits administration.
Familiarity with labor laws and regulations in the relevant region.
Working Conditions:
Full-time position.
Office environment with occasional requirements for overtime or travel.
Job Type: Full-time
Schedule:
8 hour shift
Supplemental Pay:
13th month salary
Overtime pay
Expected Start Date: 01/06/2025
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