Job description Design, implement and support various HR programs, processes, policies for the account and partner with managers & associates to meet business goals; Built vertical/account level HR solutions and ensure roll out as per plan; Work closely with Business Leaders , Delivery Head and HR team to drive people processes like G&Os, performance management , progression, IJPs etc; Drive Attrition discussions with business, work with them to facilitate reversals and ensure attrition levels are within targets; Increase career focus within the unit through career interventions and tools like Career Hub /IDP and Role based assessment; Facilitate and drive leadership connect through 1-on-1 , Round Tables, Skip Levels. Work with managers to circle back actions taken on the feedback; Implement key HR processes and HR initiatives at the account and business unit level; Contribute as evangelist to our 5 Habits and SOW, promote PSH workshops and increase awareness; Facilitate Employee Engagement Processes across locations; Manage quarterly Rewards & Recognition program in the unit; Enhance Managerial Effectiveness through Manager Excellence Frameworks, facilitate career developmental plans; Manage employee conflict, issues and grievances and act as an associate facilitator; Act in exit process also capturing the main leave reasons (in case of voluntary attrition) and have ability to revert; Support resiliency counsellors to drive emotional and physical wellbeing; Flexible working model (3 days a week in the office). Desired profile Previous experience as HRBP; Experience in technology environments (differential); Experience with data analysis and interpretation; Advanced Excel skills. Higher Education Degree in Psychology, Administration, Human Resources, or similar; Fluent English (mandatory); Desirable Spanish; Hands-on; Experience with relationship and communication skills for all levels of the organization; Work as a team with enthusiasm and strong motivation to create a positive work environment; Strong focus on internal and external customer service; The ability to manage multiple priorities simultaneously - results orientation. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.