Job descriptionDesign, implement and support various HR programs, processes, policies for the account and partner with managers & associates to meet business goals;Built vertical/account level HR solutions and ensure roll out as per plan;Work closely with Business Leaders , Delivery Head and HR team to drive people processes like G&Os, performance management , progression, IJPs etc;Drive Attrition discussions with business, work with them to facilitate reversals and ensure attrition levels are within targets;Increase career focus within the unit through career interventions and tools like Career Hub /IDP and Role based assessment;Facilitate and drive leadership connect through 1-on-1 , Round Tables, Skip Levels. Work with managers to circle back actions taken on the feedback;Implement key HR processes and HR initiatives at the account and business unit level;Contribute as evangelist to our 5 Habits and SOW, promote PSH workshops and increase awareness;Facilitate Employee Engagement Processes across locations;Manage quarterly Rewards & Recognition program in the unit;Enhance Managerial Effectiveness through Manager Excellence Frameworks, facilitate career developmental plans;Manage employee conflict, issues and grievances and act as an associate facilitator;Act in exit process also capturing the main leave reasons (in case of voluntary attrition) and have ability to revert;Support resiliency counsellors to drive emotional and physical wellbeing;Flexible working model (3 days a week in the office). Desired profile Previous experience as HRBP;Experience in technology environments (differential);Experience with data analysis and interpretation;Advanced Excel skills.Higher Education Degree in Psychology, Administration, Human Resources, or similar;Fluent English (mandatory); Desirable Spanish;Hands-on;Experience with relationship and communication skills for all levels of the organization;Work as a team with enthusiasm and strong motivation to create a positive work environment;Strong focus on internal and external customer service;The ability to manage multiple priorities simultaneously - results orientation. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.