Job description
Design, implement and support various HR programs, processes, policies for the account and partner with managers & associates to meet business goals;
Built vertical/account level HR solutions and ensure roll out as per plan;
Work closely with Business Leaders , Delivery Head and HR team to drive people processes like G&Os, performance management , progression, IJPs etc;
Drive Attrition discussions with business, work with them to facilitate reversals and ensure attrition levels are within targets;
Increase career focus within the unit through career interventions and tools like Career Hub /IDP and Role based assessment;
Facilitate and drive leadership connect through 1-on-1 , Round Tables, Skip Levels.
Work with managers to circle back actions taken on the feedback;
Implement key HR processes and HR initiatives at the account and business unit level;
Contribute as evangelist to our 5 Habits and SOW, promote PSH workshops and increase awareness;
Facilitate Employee Engagement Processes across locations;
Manage quarterly Rewards & Recognition program in the unit;
Enhance Managerial Effectiveness through Manager Excellence Frameworks, facilitate career developmental plans;
Manage employee conflict, issues and grievances and act as an associate facilitator;
Act in exit process also capturing the main leave reasons (in case of voluntary attrition) and have ability to revert;
Support resiliency counsellors to drive emotional and physical wellbeing;
Flexible working model (3 days a week in the office).
Desired profile
Previous experience as HRBP;
Experience in technology environments (differential);
Experience with data analysis and interpretation;
Advanced Excel skills.
Higher Education Degree in Psychology, Administration, Human Resources, or similar;
Fluent English (mandatory); Desirable Spanish;
Hands-on;
Experience with relationship and communication skills for all levels of the organization;
Work as a team with enthusiasm and strong motivation to create a positive work environment;
Strong focus on internal and external customer service;
The ability to manage multiple priorities simultaneously - results orientation.
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.